It is the policy of ELECTRA to provide its customers with high quality and reliable products and services. We are committed to consistently delivering our products and services on time and fit for the intended applications. As part of this policy, ELECTRA has an established Quality Management System which is subject to continuous improvement,conforming to the requirements of the high standards of the internationally recognized process improvement model.
ELECTRA is an ISO 9001:2008 (Quality Management) and OHSAS 18001:2007 (Occupational Health & Safety) certified company. At ELECTRA we work to foster constructive communication, provide feedback to detect and prevent development problems, control risks, discuss alternative solutions, and ensure quality is built-in to all products and services provided to our customers. This is achieved through our ongoing commitment to implement the following:
Continuous improvement of the processes
Designating a manager/management team responsible for Quality Management
Review of Quality Management activities by a technical monitor/senior management
Documentation of all quality measurement activities